Terms of service

Last updated 25 July 2026

Draft. Have this reviewed by a solicitor before you rely on it.

The agreement

By creating a GuideChimp account you agree to these terms. If you are signing up on behalf of a business, you confirm you can agree on its behalf.

Your account

Keep your login details secure — you are responsible for what happens under your account. Tell us promptly if you think someone else has access.

Your content

You own the text, photos and videos you upload. You give us the permission needed to store that content and display it to guests who open your guide links. You confirm you have the right to use everything you upload.

Acceptable use

Do not use GuideChimp to publish unlawful content, infringe someone else’s rights, or share material you have no permission to distribute. We may suspend accounts that do.

Availability

We work to keep the service running but cannot promise it will be uninterrupted or error-free. We may change or withdraw features, and will give reasonable notice of significant changes.

Liability

GuideChimp displays the information you enter. You remain responsible for its accuracy — including access codes, safety information and anything a guest relies on. To the extent the law allows, we are not liable for indirect or consequential loss.

Ending the agreement

You can stop using the service and delete your account at any time. We may end the agreement if these terms are broken. Deleting a property removes its guide, media and links.

Contact

Questions about these terms: hello@guidechimp.app.